All CEnet services are supported through your local diocese in the first instance. See below for the relevant contact details.
All support requests should be logged with your local diocesan or school service desk and where required, these requests may be escalated to CEnet where the issue cannot be resolved locally. If you are unsure who to contact, please refer to the contact details below.
Diocesan service desks can escalate local service tickets to CEnet using the standard CEnet support process (refer to the contact details to the right). Please note: A valid service desk account is required to log a tickets with CEnet's IT Service Management system: service.cenet.catholic.edu.au