Step 1: Can you still access your school or work email?



If so, great! You can attempt a reset of your password by selecting your diocese, and clicking on the 'Reset Password' button. ​Enter your school or work email and follow the prompts. Keep an eye out for a password reset email in your inbox.

Step 2: Not working for you?

Depending on what is available within your diocese and/or school, you may still be able to reset your password via an alternate email address, an SMS, or even a Voice Call by following the same process above.

If this does not work for you, please contact your local diocese or school IT support team. CEnet's primary support contacts can be found here.