Looking for help?

The CEnet network and its services (including user and login details) are collectively supported and operated by each member diocese ICT team. If you have an issue that requires technical support, please contact your local IT support desk directly by using the details found below that are relevant to you.

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Diocese of Armidale
+61 (0)2 5776 0005
helpdesk@arm.catholic.edu.au

Diocese of Lismore
+61 (0)2 6622 0422
helpdesk.lism.catholic.edu.au

Diocese of Toowoomba
+61 (0)7 4687 4324
support@twb.catholic.edu.au

Diocese of Bathurst
+61 (0)2 6332 3077
support@bth.catholic.edu.au

Diocese of Maitland-Newcastle
+61 (0)2 4979 1129
service.mn.catholic.org.au​

Diocese of Townsville
+61 (0)7 4773 0888
servicedesk@tsv.catholic.edu.au

Diocese of Broken Bay
+61 (0)2 9847 0222
helpdesk@dbb.org.au

Diocese of Parramatta
+61 (0)2 9840 5620
Helpdesk@parra.catholic.edu.au

Diocese of Wagga Wagga
+61 (0)2 6937 0040
helpdesk@ww.catholic.edu.au

Diocese of Cairns
+61 (0)7 4050 9700
helpdesk@cns.catholic.edu.au

Diocese of Rockhampton
+61 (0)7 4994 8150
itsupport@rok.catholic.edu.au

Diocese of Wilcannia-Forbes 
+61 (0)2 6853 9329
itdept@wf.catholic.edu.au

Archdiocese of Canberra-Goulburn
+61 (0)2 6234 5488
service.desk@cg.catholic.edu.au

Archdiocese of Sydney
+61 (0)2 9569 6111
ict.servicedesk@syd.catholic.edu.au

Diocese of Wollongong
+61 (0)2 4253 0895
help@dow.catholic.edu.au

Archdiocese of Hobart
Ph: +61 (0)3 6210 8888
http://www.catholic.tas.edu.au

Diocesan service desks can escalate local service tickets to CEnet using the standard CEnet support process (refer to the contact details to the right). Please note: A valid service desk account is required to log a ticket with CEnet's IT Service Management system: service.cenet.catholic.edu.au.